Return Policy:

We proudly offer a 30-day guarantee on all of our skincare products. If you didn’t love a Celulu.b product for any reason, please reach out from the contact form and we’ll address any questions or concerns. We issue exchanges or full refunds for products returned within 30 days. While we're happy to refund or replace your product, we are unfortunately unable to refund shipping charges.

Eligibility for Returns:

●     To be eligible for a return, items must be unused, unopened, and in their original packaging.

●     Returns must be initiated within 30 days of the purchase date to qualify for a refund or exchange.

HOW DO I START A RETURN OR EXCHANGE?

We’re sorry it didn’t work out for you, but our Customer Care team will be happy to help. Just reach out to us on the contact page with your request and one of our team members will follow up with you and provide instructions.

HOW LONG DOES IT TAKE TO PROCESS A RETURN?

Returns are processed within 2 business days of receiving. We initiate the refund instantly on our end, but depending on your bank's policy, please allow up to 5 business days for the refund to reflect on your account.